You can reach out to us at contact@orchideight.com
If an item arrives damaged or defective, we will cover the return shipping. If the return/exchange is due to customer preference (wrong size, color, etc.) you will be responsible for the return shipping costs. Please read our full return & exchange policy here.
You can view our return & exchange policy here.
Yes we ship internationally to most countries. Due to certain regulations beyond our control, we can only ship to countries that the United States allows shipment to.
If you need to make any adjustments or need to cancel to your order, please contact us at support@orchideight.com as soon as possible.
We accept all major credit cards, PayPal, ShopPay, Google Pay, and Venmo.
You can email us at support@orchideight.com